Shipping of your order

We get a lot of questions about shipping, so here is some basic information to help you. If your order is over 65€ total and to be shipped within Spain, there are no shipping fees - SHIPPING IS FREE. However, you will need a little patience when you input your order as you will not see the discount until the very last step before payment! It will appear as a shipping charge and then a discount.

Prices:

When you are placing your order, the website will calculate the shipping cost automatically for you, based on the weight of the products you are ordering. If your order is outside of Spain or within Spain but under 65€, our current shipping prices are as follows:

Weight

Spain (excluding the Canary Islands)

Europe

The Rest of the World

(Canada, USA, Australia etc.)

up to 500g

€3.50

€10.00

€14.00

500g – 1k

€3.50

€16.00

€22.00

1k – 2k

€4.90

€24.00

€28.00

2k – 5k

€8.00

€37.00

 

€37.00

So, you can see for example, if your order weighs 1.4 kilos, and we are shipping within Spain, the shipping would cost €4.90, or if you are shipping a 965g package to the UK, the shipping would cost you €16.00.

Timing & Shipping Methods:

Orders are normally shipped within 3 working days (often sooner) after receipt of payment. Currently our standard shipping method within Spain is with Correos Express or MRW, and for orders outside Spain either with Correos Express or by certified Spanish Post, no signature required. The shipping costs include handling, packaging and transportation of your order. If you would like a delivery with Signature Required or any other shipping method, please get in touch with us.

Address and Telephone Number:

It is so important to get this right! Please enter exact address details, and any extra information that may be helpful for the delivery person. When your order is being delivered, they may need to call you so please give us a current phone number.

Customs (Outside Europe):

Although delivery normally takes about 2 weeks to reach its international destination outside of Europe, please be aware that customs in your country could hold things up and delay delivery.

Contact:

If you have any questions for us or need further clarification, please do not hesitate to contact us by email at info@naturalmentemediterraneo.com or call us at  (+34) 950 109 159 o  (+34) 655 299 494.